Last updated: 7 November 2026
These terms apply when you buy from irichindia.com. The store is run by IRICH, Gate No 2, 15/A, Museum Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001 (support@irichindia.com, +91 74067 63999).
Orders
When you place an order you will receive an email confirming it. We may decline or cancel an order, for example if an item is out of stock or a price was shown in error. If we do, we will tell you and refund anything you paid in full.
Prices and payment
Prices are in Indian rupees (₹). The total shown at checkout, including any delivery charge, is the amount you pay. Payment is taken securely at checkout using the methods shown there.
Delivery
We deliver within India only. Orders usually arrive 2–5 working days after dispatch. Delivery charges and timings are set out on our Shipping & delivery page.
Returns and refunds
How to return or exchange a pair, and when refunds are made, is explained on our Returns & refunds page. Made-to-order and personalised items are made specially for you, so we confirm their terms with you before work begins.
Faulty or damaged items
If something arrives damaged or develops a fault, contact us as soon as possible with photos. We will repair, replace or refund it.
About leather
Our products are made from natural leather and finished by hand. Small variations in grain, colour and burnish are part of the material and are not defects. Product photos are as accurate as we can make them, but screens show colour differently.
Sizing
Please check our size guide before ordering. If you are unsure, message us and we will help you choose.
Your legal rights
Nothing in these terms limits your rights under the Consumer Protection Act, 2019 or any other law that protects you.
Questions and complaints
Write to support@irichindia.com and we will reply as quickly as we can.
Law
These terms are governed by the laws of India, and the courts at Bengaluru have jurisdiction.